[ FOR SWEET SHOPS & MITHAI COUNTERS ]

Sold by the gram, not by the guess

Weight, price per kilo, mental arithmetic, and a queue building behind the person doing it. A mithai counter is a POS problem disguised as a maths problem, and it gets three times worse during Diwali week.

Selling by weight is a different transaction

A weighed item has no fixed price. The price is produced at the counter from a live weight and a rate per kilo, which means the POS has to read the scale, do exact arithmetic, and print a line the customer can verify. Systems that treat weighed goods as ordinary items push all three onto the cashier.

What goes wrong when the software does not support it:

  1. Mental arithmetic under queue pressure — reliably the slowest and least accurate step at the counter.
  2. Rounding drift. Money computed in floating point instead of exact units produces cent discrepancies that only show up at close, when nobody can reconstruct them.
  3. An unverifiable receipt. If the printed line does not show the weight and the rate, the customer cannot check it and neither can you.

How ThaliPOS handles a mithai counter

This is the part of the product with the most hardware surface, and it is deliberately ordinary hardware: a serial scale and a plain scanner, bought wherever they are cheapest. The hardware list →

Festival weeks

Diwali is not a busy week, it is a different business — the queue triples, the average basket changes shape entirely, and much of the volume is assortment boxes rather than counter selections.

Two things help most. A kiosk lane takes pressure off the counter using hardware you already own, turned to face the guest. And offline-first operation means the one week you genuinely cannot afford a connection problem is the week it cannot cause one.

[ FAQ ]

Questions, answered straight

Does ThaliPOS work with a weighing scale?

Yes. A connected serial scale is read by the counter station, and selecting a weighed item prices the line from the live weight at your rate per kilo.

How is rounding handled on weighed items?

Weights are held in whole grams and money in integer cents, never floating point, so totals reconcile exactly rather than approximately.

Can I scan packaged sweets and namkeen?

Yes, with a plain keyboard-wedge barcode scanner — including the variable-weight barcodes a deli scale prints. No vendor SDK is required.

Can I take Diwali pre-orders in the system?

Not as a dedicated pre-order flow yet — that is in development. Today they are taken as ordinary orders with a note.

Tell us how your kitchen actually runs.

We would rather hear about your service and tell you honestly whether ThaliPOS fits it than sell you a demo. Pilot restaurants shape what gets built next.

Email hello@thalipos.com